Please help us to maintain and improve our service by offering us feedback.

We are pleased to share with you the constructive feedback and comments we have received from previous clients.

What our customers say

"This is just to thank you and the team at Robinson for all your help and assistance in firstly booking, then locally organising, our event. We found all the Robinson staff really helpful during the event, including the porters in the lodge, the staff in the kitchen and the AV Technician, who operated behind the scenes efficiently, but almost invisibly – he was a star.

Finally, but not least, special thanks should go to the event coordinator, who was exceptional in dealing with our queries before the conference in a friendly and efficient manner.  During the conference, was all-present exactly when we needed her. She must have read our minds!  She took the load off our backs and our worries melted away allowing us to enjoy the conference as if we were delegates rather than organisers. She was a true superstar." - Undisclosed July 2018


"From the beginning of my enquiry to the completion of the event the conference staff were exceptionally helpful and positive.  The also dealt calmly with last minute queries and add-ons, which alleviated some of the stress in organising the event for me.  The event is also very good value for money given the high standard of facilities offered at CWB.

On the day the technical staff and the event coordinator were on hand to answer queries and trouble-shoot any issues that arose.

The venue is absolutely perfect: modern, light and airy; the plenary room is spacious without being overwhelming, and a wonderful reception/foyer with a generous ‘kitchen’ for people to help themselves from; three very good breakout rooms. The offer of parking is a definite bonus given that it is the middle of Cambridge.  My out of town guests really appreciated it.

The food was also modern and tasty and there was enough for everyone.

All my delegates approved of CWB and said they’d be happy to come again.." - Undisclosed July 2018


"I also wanted to write to you and the extended team to say thank you so much for hosting our event - it really was a great success, so professional and you were all very helpful /flexible with all of our requirements, poster printing & general enquiries -thank you so much I really hope we can work together again in the near future!" - Undisclosed - April 2018


"Very efficient reception at the Porters Lodge, excellent accommodation, clean, well serviced and a very good breakfast. would certainly stay again."- Undisclosed - April 2018


"Firstly a HUGE thanks to you and your team. Everything went brilliantly and so many people have commented on the venueand the quality of the food" - Undisclosed - March 2018 


"Very many thanks for a magnificent dinner last night, it was beautifully cooked, presented and served. No other college can produce what Robinson is able to produce" - Undisclosed - February 2018 


"Everything went very well and my colleagues (and of course me!) were extremely impressed with your organisation, especially the food and the specials!" Penny - October 2017


"We are very pleased to see our feedback from our delegates about this dinner - not even one complaint - so well done to you and the team.  We will definite consider using the venue again" - Undisclosed - September 2017


"I would like to say a huge thank you and the events team that helped us run and deliver a meeting which has had fantastic feedback, do please pass on our thanks to everyone!" - Josephine - September 2017


"Your hospitality was very much appreciated and our delegates thoroughly enjoyed being in your wonderful venue. The day was a great success!" MIA, August 17


"Thank you for another very smooth conference. Please pass my thanks to the catering team: the best food we have had." Undisclosed, August17

"It went extremely well and everyone had a fantastic time. The venue was perfect and the AV team were exceptionally helpful throughout." Method Creative, July 17


"One thing that really stood out is asking for something once ans it being delivered asap, I never had to follow up!" Undisclosed, July 17


"The conference was a resounding success and everything was perfect." Undisclosed, May 17


"Thank you very much again for all you and the Robinson team did over the weekend to make our stay as enjoyable as it was! I heard plenty of compliments for the location and the facilities." Undisclosed, April 17


"Everything ran smoothly and we had a great experience with Robinson College." Cambridge Assessment, March 17


"The room was lovely and the coffee machine was a treat. Thank you for being so supportive." Michael McGrath, February 17


"Overall I think the service that you and your team offered is really seemless, warm and highly professional. It's always a pleasure holding events at Robinson College." JBS, January 17


“Just a note to say thank you very much for your help, support and patience on the day and in the run up to it. Everyone seemed to enjoy the event and I was really pleased with how everything went. My colleagues were very impressed with the quality of the Crausaz Wordsworth Building. Please pass my thanks and gratitude to the wider team, especially the AV technicians and all of the catering team; they really helped to ensure that everything ran smoothly.” PHG Foundation, December 16


“Thank you SO MUCH for everything! Everybody was just so helpful. They were on the ball and it makes such a difference to the whole day when people really get behind you to contribute in such a marvellous and often unseen way!” Undisclosed, November 16


“I would like to thank you and your team for working with us to make our event a huge success. I can honestly say that there is not one criticism. The venue itself worked perfectly for what we had in mind. The quality and quantity of food through the day and evening was superb. The catering team were helpful and polite and nothing was too much bother.” AVEVA Solutions Limited, November 16


“Just a note to say thank you to both you and your team for the wonderful dinner. The evening was a great success, thanks to your team’s setup organisation, the exemplary dinner and the impressive proficiency of the waiting staff!”  Department of Clinical Neuroscience, October 16


“Just wanted to say how much we appreciated all your help. Every member of your team was excellent. I heard nothing but positive feedback about the venue and the facilities, and everything worked really well. We organised an event for 50 access experts as there is always the possibility that someone will find that something isn’t quite right – but the Crausaz Wordsworth Building came through with flying colours.” Access Association, September 16


“Thank you so much for the big part that Robinson College played in the delivery of our conference. Everything went smoothly and I appreciated your flexibility to meet our changing programme timings. Both you and your staff are a credit to Robinson College.” Department of Engineering, July 16


“I was just emailing to say a huge thanks for all your help during the conference. I think it was really successful and I appreciate how helpful and attentive you were over the few days. The catering staff were really brilliant and please send my thanks to the food service manager who was really excellent and made a lovely addition to our temporary team” The Biochemical Society, June 16


“Thank you for all your help and support for our event. Everything went well on the day, the IT support and catering were great, everything ran like clockwork and everyone was made to feel welcome.” Young Enterprise, June 16


“Thank you very very much for the immense help and support you and the AV technician have given us. It’s the best support I’ve got from a conference team since I started working at JBS. I look forward to working with you on other programmes in the future! The client was very pleased with the venue and the quality of the service” Judge Business School, May 16


“Thanks for looking after us so well. The event was a huge success and as I mentioned was by far our favourite venue. All the customers commented on how great the venue (Crausaz Wordsworth Building) was and was an added bonus for us to have exclusivity. I would have no hesitation in using Robinson College again and to recommend to others.” Undisclosed, April 16


“Excellent room, very clean and comfortable, lovely garden views. Excellent breakfast!” B&B guest, April 16


“I wanted to send a formal note expressing my appreciation for the efforts of all your staff – hospitality services, catering, AV and porters – in making both conferences such a resounding success.” Economic History Society, University of Glasgow, April 16


“Thanks so very much for all your help in making the conference a success. It was especially wonderful to be in the new building, and I really appreciate all the efforts of you and all the team in marking it work so well.” Undisclosed, April 16


“Please can you pass on my thanks to all of the staff at Robinson College, in particular the catering team – I don’t think I’ve ever seen that number of delegates served lunch and refreshments without large queues! The exhibitors would also like to thank you and the rest of the staff, they commented that everyone was very friendly and helpful.” Society of Chemical Industry, March 16


“A very big thank you from me and the team for a great event yesterday. We have very positive feedback about the venue.” Marshall Aerospace and Defence Group, Feb 16


“Thank you to you and all the Robinson College team, both for your assistance prior to the event and on the day itself. The day went very smoothly and there were lots of positive comments about the venue (Crausaz Wordsworth Building), staff and catering.” Undisclosed, Feb 16


“Thank you for all of your planning and coordination, I have heard lots of positive things about the event today and generally how well it has been handled and how so many people enjoyed it. Credit to you and your awesome catering team.” CU Department of Engineering, Feb 16


“Many thanks for all your help with arranging the event, the feedback was that it went smoothly and a great venue! Please do pass on our thanks to your technician who was extremely helpful.” CUDAR, Jan 16

"Feedback has been brilliant from the Conference. There have been a number of comments about the helpfulness and friendliness of Robinson staff." - CUPGRA, Dec 15


"Overall we were extremely pleased with how everything went and the meeting was a success. We received many comments from the people that attended complimenting the venue, CWB." - Wellcome Trust - Medical Research Council Stem Cell Institute , Dec 15


"I was really impressed with the effort they made regarding my gluten free food. I haven't been anywhere that would make sure I have the same food as everyone else as I usually expect to be given a salad so this was a really pleasant surprise." - Taylor Vinters Ltd, Dec 15


"Thank you for helping make our Away Day such a success. We really do appreciate the effort you and the staff at Robinson put in to making the day run so smoothly" - Undisclosed, Nov 15


"Many thanks for looking after us so well - we have had very good feedback about the conference." - British Association of Perinatal Medicine, Nov 15


"The event was a huge success and I would like to thank you and your colleagues for making it so." - MCR MBU, Nov 15

"Many thanks again for all your assistance in planning and hosting the event – from our feedback it was very successful and everyone was very impressed in particular with the CWB!" Undisclosed, Sept 15


"I am very, very, pleased with the event. No complaints. Please do pass my thanks to the catering and waiting team, lovely people." - Undisclosed, Sept 15


"Just a note to say thanks for a great conference. All the support you have provided in the months going up to the event, and making the arrangements go smoothly." CIE, Sept 15


"Our event went really well, everyone enjoyed their stay and were satisfied with the facilities available during our sessions." - Made-By Sept 15


"Delegates gave very positive feedback on the meeting, including saying how great it was that accommodation and meeting were in the same place." Undisclosed, July 15


"Thanks to all in the Conference and Events Office for your constant oversight and assiduous care and attention to details, co-ordinating everything for us which was greatly appreciated." - Undisclosed, July 15


"We always knew that the compact nature of the College would work well for us. The accommodation and meals were of a very high quality and judging by the feedback we have received we have left those attending with a happy and lasting memory of a great event." Undisclosed, July 15


"It was the best catering we have experienced at conference and we have been to a lot of places. That and the excellent team you have, technicians, porter's lodge etc. helped so much to make it such a memorable week." - Hymn Society, July 15


"Everyone who attended had a wonderful time and were very complimentary about the hospitality they received at Robinson and especially the helpfulness of the Porters." - Sutton Trust, July 15


"Thank you so much for all your help, efficient as always!" - Undisclosed, July 15


"It was a complete pleasure working with you. Thank you so much for all your assistance in making it such a successful event. Please pass our thankson to the team who were all so helpful and bent over backwards to make the event a success." - Powwow, July 15


"Thank you for all your help ensuring our event was a great success. I have had wonderful feedback from everyone." Department of Engineering, July 15


"Sincere thanks once again for all your help to make it such a good stay at Robinson College." Undisclosed, July 15


"Everyone really enjoyed their visit." -Needham Research Institute, July 15


"Thank you so much for your help and professionalism. You took the pain out of the day and prep. All staff were so helpful." - Cambridge County Council, April 15 


"Please pass our thanks to your team for all their help. It all went very well we thought." - RIBA, April 15


"Many thanks to you and your team for looking after us so well yesterday. I have had a number of very positive comments particularly about the food." - Undisclosed, April 15


"Thank you for all your assistance with the booking for our delegates. Several of them told me how much they liked Robinson and and how very friendly and helpful all staff were. It was a very positive experience." - Undisclosed, April 15


"What a lovely venue and you made us so welcome. All your staff are so friendly and helpful and the rooms were lovely, clean and comfortable. The food was delicious. I just wish we could have stayed longer, it was all such a rush!" - Ramblers, March 15


"I do not usually receive the level of assistance and kindness I received at Robinson." - B&B Guest, March 15


"Thank you so much. It went extremely well and please convey our thanks to everyone who helped out that day." - BBMS, March 15


"Really professional mixed with a total willingness to help in every way and with a smile." - Undisclosed, Jan 15


"The team were amazing so thank you so much! We have had some really positive feedback which is great." - Bidwells, Jan 15


"Everyone thought our event was a great success and it was extremely well attended!" - PHG Foundation, Dec 14


"The occasion was perfect; the atmosphere, food and service!" - Royal Grammar School, Nov 14


"Thank you for all your help - the event ran smoothly and feedback from the attendees was very good." - CU Careers Service, Nov 14


"We are very lucky to use such a superb facility!" - Clare Hall, Nov 14


"The event went really well and everyone was impressed with the set up." - CU Med School, Nov 14


"Huge thank you to all your staff. All comments received have been favourable." - Wellcome Trust, Oct 14


"The arrangements were impeccable and we could not have asked for better support." - Michael Conran Lecture, Oct 14


"Robinson has been the BEST location with the most helpful staff I have ever encountered. I would not hesitate to recommend you to anyone." - Undisclosed, Sept 14


"You're can do attitude & attention to detail was awe inspiring! You are always so pleasant, warm and tremendously helpful." - CS Lewis, July 14


"The meeting went perfectly and our whole event was a great success" - Caffe Nero, Aug 14


"Robinson College is certainly somewhere that I would recommend to hold a conference. The food served at Robinson was of a very high standard." - Uni of Southampton, July 14


"I have to say, off all the venues I've worked with, Robinson has been the most pleasant and efficient team. Its so familiar and consistent in its excellent service." - Biochemical Society, July 14


"All the staff were most helpful, the room nice and the surroundings, gardens and ease of access to the city centre very good." - B&B guest, April 14


"Feedback from delegates has been really positive. Your catering and AV teams were fantastic too." - In Conference, April 14


"We're always well looked after so well when we visit Robinson" - Cambridgeshire Chambers of Commerce, April 14


"Thank you so much for all your help, all the staff were so helpful and an absolute pleasure at all times." - Digital Science, March 14


"All who attended the conference thoroughly enjoyed it and gained a lot out of the event. The efficient attention & level of service we all received from every member of staff at Robinson was excellent." - Royal Society of Chemistry, March 14


"Everything went like clockwork, the food and drinks were very welcome and I think it was a big success." - CU Dept of Chemistry, Feb 2014


"In particular, I was impressed by the friendly and professional staff, who seemed to put in that little bit of extra effort to make sure everything went well." - Banks Sadler, Jan 2014


"We very much enjoyed our workshop at Robinson College. Thank you for the friendly hospitality and the excellent services provided." - Undisclosed, Jan 2014


"All the staff at Robinson were fantastic, as always" - Undisclosed, Jan 2014


"Catering, dinner, technical. on-site support and so on, were all of a high standard and we felt welcome throughout the day. In particular, I was impressed by the friendly and professional staff, who all seemed to put in that little bit of extra effort to make sure everything went well" - Undisclosed, Jan 2014


"Thank you for the friendly hospitality and the excellent services provided. " - Jacobs University, Jan 2014


"The delegates were delighted with absolutely everything and thought that Robinson College was extremely beautiful. " - School of Natural Sciences, Jan 2014


"The meeting went well and we had a lot of positive feedback from the delegates both on the venue and the meeting itself!" - CU Dept of Neurosurgery, Jan 2014


"Thank you for enabling the success of our Conference this year. The facilities provided by Robinson played a major part as always. " - Fertiliser Society, Dec 2013


"The meal was very good indeed and the service was excellent. " - Genome Campus, Dec 2013


"It was a brilliant day overall." - Co-operative Academy of Stoke-on-Trent, Dec 2013


"The food was great and so was the atmosphere. Everyone really enjoyed themselves." - BSS Theme Day, Dec 2013


"All the staff were very helpful and efficient. Thank you for making this a breeze to organise." - Friends of the Botanic Garden, Nov 2013


"It really makes a difference when venue staff are helpful. Feedback has been positive so that's good." - RICS, Nov 2013


"Arrangements were impeccable. The venue was perfect and the organization was faultless. " - ESTRO, Oct 2013


"There hasnt been any negative feedback which is pretty good for over 100 of us!" - Savills, Oct 2013


"The day was a great success and the delegates enjoyed the venue. Food was excellent. " - Addenbrookes Hospital, Oct 2013


"The whole event ran smoothly and you and all your staff were unfailingly helpful, friendly, flexible and efficient." - EESD, Sept 2013


"The event was a huge success, we appreciate all the hard work that has been put in to make it flow so well." - NB Medical, Sept 2013


"The Porters at Robinson are the friendliest we have come across." - Lucy Cavendish Singers, Sept 2013


"The delegates enjoyed their visit to Robinson and the excellent lunch" - Centre for Business & Public Sector Ethics, Sept 2013


"We greatly appreciated all contacts we have had with staff: reservations, reception, domestic and catering - the breakfasts were most generous too." - Wedding Accommodation, Sept 2013


"The food was lovely, all the staff were helpful and courteous." - Pharmaceutical Company, Sept 2013


"I have every reason to recommend Robinson College to anyone who asks!" - Michigan State University, July 2013


"The event was a great success and we received lots of positive feedback. Thank you once again for all your help." - ISMB, July 2013


"I have to say that Robinson exceeded all of my expectations, it really was a splendid venue. I was particularly impressed with how courteous, friendly and helpful all of your staff were. " - EACWE, July 2013


"Both the high standard of the accommodation and the friendliness and helpfulness of all the College staff were commented on favourably by our guests." - U3A, July 2013


"Thank you for all your help. You and Robinson were both brilliant. Very positive reviews." - Business Leaders Network, July 2013


"Our wedding reception was so perfectly organised. We had the most fantastic, perfect day. Thanks for all the time and effort you and the whole Robinson team put into planning and delivering the event so brilliantly." - Wedding, July 2013


"Thanks a lot for all your help planning our event - everything went really smoothly and our member were all happy. Much appreciated." - Institute of Civil Engineers, July 2013


"Thank you for all your help organising the lunch we had on Tuesday. It went very well. Pass our my thanks to the catering team." - Faculty of Economics, July 2013


"Thank you and your team for hosting our TVC which was a great event. Without all your help it would not have been possible!" - CUTEC, June 2013


"Thank you for providing such wonderful facilities and service to our students." - Sydney Law School, June 2013


"Thank you very much for all your help with the organisation. I look forward to working with you on future events at Robinson." - Ashby Lecture, May 2013


"Thank you so much for all your help and totally, totally professional hospitality." Institute of Ergonomics and Human Factors, April 2013


"Thank you for all your help, it went very well from our perspective and all staff seemed to enjoy the evening. The buffet was lovely too. " - East of England Ambulance Service, April 2013


"Our delegates clearly enjoyed staying at Robinson College; many of them commented on how comfortable they found the facilities and I think everyone was made to feel welcome by your friendly staff." - CMPCP, April 2013


"We were impress with the support from all your teams. The room and facilities were perfect and the catering team were friendly and helpful throughout the day. Particular compliments are due to the team in the kitchen for the fabulous food they produced. The Porters were also very helpful." - AC Diversity, Feb 13


"The food and service were excellent" - Estate Management, Feb 13


"A massive thank you to everyone at Robinson. You've all gone above and beyond the call of duty to make it a success and we're so grateful!" - Conference Cambridge, Jan 13


"One trillion thanks for everything the College did for our event. It was brilliant. All arrangements worked perfectly." - Private Function, Dec 12


"Than you and your team for your fantastic efforts. The day ran smoothly and everyone has commented on how professional you all were." - Cavendish Laboratories, Dec 12


"Thank you for yesterday - we were really delighted with all the arrangments and the delegates seemed to have a great time." - PHG Foundation, Dec 12


"Thanks again for all your help with our event last week. It was a great success with lots of positive feedback." - Cambridge International Examinations, Nov 12


"Many thanks for all your help with the meeting, your detailed planning and organisation helped make it a very successful day!" - CU Metabolic Research Laboratories, Nov 12


"Thank you for making our event a success! We received a lot of positive feedback about the day - including the venue!" - Cambridge Institute of Medical Research, Nov 12


"I would just like to say thank you to the Robinson team for once again looking after us." - British Sleep Society, Oct 12


"A big thank you to yourself and your team, a special mention for the evening dinner staff, they were great!" - Royal College of Psychiatrists, Oct 12


"BIG, BIG thank you to everyone for making this event successful! It was a great meeting with lots of positive feedback from both the speakers and delegates. " - Abcam, Oct 12


"Our event was successful, thank you" - Rheumatology Clinical Research Unit, Oct 12


"Thank you for all your help" - Nuance, Oct 12


"Thank you to all the staff at Robinson College for all their help with the conference. It was very successful." - JRA, Sept 12


"Thank you so much for yesterday, couldn't have pulled it off without your support. Same time next year!" - Young Enterprise, Sept 12


"Thank you for looking after our guests. They have declared themselves very happy with the experience." - Concorde International, August 2012


"We hope to work with you again. I will highly recommend you to my colleagues." - Lucid, July 12


"All those things behind the scenes were really appreciated - thank you!" - Cambridge International Examinations, Sept 12


"Thank you for such an outstanding effort to make it a very special event!" - CUTEC, June 2012


"All in all a great success." - University of Sydney, May 2012


"I always enjoy my stay and have done for 20+ years!" - B&B guest, April 2012


"Thank you for making the conference painless!!" - LSCA, Mar 2012


"The organisation and service were flawless and everyone commented on how well things went, how helpful, pleasant and welcoming the staff were and how excellent the quality of the food and rooms was!" - CU Department of Genetics, April 2012


"Many thanks for all your help with the event and you made it very easy for us to host delegate in your lovely venue." - PB Projects, Mar 2012


"The delegates had some excellent comments about all aspects of the day including the venue, food etc and we will certainly use Robinson for future events." - European Parliament, Mar 2012


"The feedback received by delegates was excellent and the meetings were enjoyed by everyone/" - Biochemical Society, Jan 2012