Hello
Welcome Freshers, New Graduates and returning Students
You need to register your devices on our network before using the internet.
- Turn off mobile data (if using a mobile) and any VPNs
- Connect to RC-wifi or RC-wifi-secure (password is robinson)
- Turn off your device MAC address randomisation / Private addressing if using a mobile
- Open you web browser and go to https://www.robinson.cam.ac.uk/setup
What is MAC address randomisation / Private addressing or problems setting up your device, see this PDF.
What is a MAC address?
A MAC (Media Access Control) address, sometimes referred to as a hardware or physical address, is a unique, 12-character alphanumeric attribute that is used to identify individual electronic devices on a network. An example of a MAC address is: 00-B0-D0-63-C2-26 or 00:B0:D0:63:C2:26 or 00B0D063C226.
I brought my Playstation / XBox / Switch / Alexa etc and want to connect it to the Wired Ethernet or Wifi
You need the MAC address of the Wired Ethernet Adapter or Wifi Adapter, register the device here. Any problems with the device? Pop by the IT Office (Q Staircase), with the device, and we will take a look.
How do I print from my laptop?
You can now print from your own Laptop or Desktop to the DS printers
https://help.uis.cam.ac.uk/service/printing
How do I connect to Eduroam?
See the University Information Services (UIS) webpage - https://help.uis.cam.ac.uk/service/wifi/connect-to-eduroam
My University card is not working on the Laundry Door etc
Ask the Porter's to do an Automatic Key Update on your card or
Take your card to the Library Door card reader and keep it on the reader until it has fully programmed your card. The Library Door card reader is an online card reader and thus can program cards.
If you are still having problems with your card then come up to the IT Office (Q Staircase) during office hours.
Further Help from the UIS
Page updated 26th September 2024